📅 OOO Dates:

📳 Availability:

📥 Communication:

👥 DRI In My Absence:

Ongoing tasks / projects

<aside> 💡 A quick overview of current projects

</aside>

☑️ Task / project 🟢 Status 📆 ETA ✏️ Notes 👥 Owner
Task #1 🟡 In Progress 7/4/2024 Add any additional context that might be useful, include links to documentation related to the project, and include other teammates on the project if any. Alfonso
Task #2 🔴 Behind Schedule 7/1/2024 We’re blocked by the Design team, they’re overloaded with requests. They’ll get to our work in 3 days. Ariel

Triaging Problems

<aside> 💡 If something catastrophic happens, here’s what you can do

</aside>

🟢 Type of problems 🔥 Severity 🔨How to troubleshoot 📆 Next steps ❓ Probability this happens
Our ad account is offline 🔥 Emergency What date did it start?
Did we receive any notifications? 1) Email Account Rep
  1. Call Support line
  1. Text me: 512-333-2544 | Very low | | Lead volume is down 50% WoW | 🔴 Serious | Double check this is a real problem and not just a reporting delay or issue.

What input metric is down? (Clicks, Impressions, conversion rate)? Why?

What was the last change in the account?

Did anything change with the landing page? | 1) Consider reverting any changes that could’ve contributed to the issue (but don’t go too far!) | Low | | Clicks decreased WoW within a 5-10% variance. | 🟡 It can wait | Was it a holiday or other seasonal cause? | Be patient and check back after another 1-2 days | Medium |

Resources

External Contacts